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FAQ: What is the address for posted applications, cancellations etc?

The freepost address is:

AA Smartfuel Limited
PO Box 5,
Auckland 1140

FAQ: Why do I need a username and password for my AA Smartfuel Account?

Your username and password provide security to minimise the likelihood of dishonest behaviour.  The website is also secured to protect your information.

FAQ: Can I cancel my AA Smartfuel card or account?

Yes, you can cancel your AA Smartfuel card and/or supplementary cards at any time by writing to AA Smartfuel Limited at PO Box 5, Auckland 1140.

FAQ: What happens to my AA Reward points?

The change won’t affect the AA Rewards Points you already have. Any Points you earnt before 7 November 2011, will be used (or have been used) as a discount towards your next AA Membership subscription.

FAQ: How does my business become an AA Smartfuel Partner?

Simply call 0800 692 222 or Send a message through our online form and one of our team will contact you.

FAQ: Why have you expanded the programme to all New Zealanders not just AA Members?

When taking up the challenge of designing a fuel discount loyalty programme, it became evident that passing on the maximum benefits to Members could not be achieved, if participation in AA Smartfuel was limited to Members only. More people = more partners.

FAQ: Im an AA Member - how do I access my AA Smartfuel Account?

Log in to MyAA and select ‘Your AA Smartfuel Account’. If you haven't already signed up, you'll need to sign up for a MyAA account first.